Service disruption: Google authentication

Incident Report for itopia

Resolved

The issue affecting the Google authentication to cas.itopia.com have been fully resolved and all services are working as normal. We apologize for any inconvenience this may have caused.

Posted Nov 22, 2019 - 11:30 EST

Monitoring

The issues with Google authentication have been resolved. We keep monitoring the performance to ensure full recovery of our services.

Posted Nov 22, 2019 - 11:08 EST

Investigating

We are currently experiencing a service disruption affecting Google authentication to cas.itopia.com for customer in the South Florida Area. You may experience login issues when using "Sign in with Google". The authentication using username and password is working as expected.

Posted Nov 22, 2019 - 09:59 EST

This incident affected: Main Portal.